Glasses wear and care

We know that sometimes it takes a while to settle into wearing your new glasses. But if they're ever not feeling quite right, our teams in store have a full range of tools and equipment to adjust your frames and make sure they’re the perfect fit for you.

Caring for your glasses

Use both hands

Always remember to use both hands to take your glasses off to help maintain their original shape.

Keep lenses clean

Your lenses need love too. Use our specially formulated cleaning spray, included with your new glasses.

Use a microfibre cloth

Regular cloths can scratch your lenses, so it’s best to use a clean microfibre cloth.

Keep them out of the heat

If it’s a hot day, it’s even hotter inside your car. Lens coatings don’t love the heat, so keep them away from places like the dash of your car.

Use your glasses case

While you're not wearing your glasses, make sure to store them in their case to protect the lenses from any scratches, like they might get if they're placed down on hard surfaces.

Our customer guarantees

2-year quality guarantee

If within 2 years of purchase, your glasses have any defects relating to material or production faults we'll repair or replace them for you, free of charge.

100% satisfaction guarantee

We want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of your purchase, we’ll put it right. No worries, no fuss.

Lifelong service guarantee

You can always come in to have your glasses adjusted or professionally cleaned, whenever you need it. This service is completely free during the life of your glasses.

Frequently asked questions

It can take a bit of time to adjust to wearing new glasses, especially if you've switched to a new prescription or are wearing them for the first time. If you've never worn glasses before, just having frames on your face may seem strange and take some time to get used to. On top of this, some people may experience headaches, dizziness, or watery eyes.

Most people will get used to the new sensation within a matter of days. But there are also several tips you can try to adjust to wearing your glasses more quickly. First of all, start by putting on your glasses as soon as you start your day. This will help you to form a habit of wearing them early on, and if you put them on later on in the day you may find the sudden change more disorientating.

If you experience itchy eyes, redness, soreness or blurred vision, you should take off your glasses until the symptoms pass and try again. Adjusting may also depend on the glasses themselves. If you are wearing bifocal or progressive lenses, you may want to try to turn your head instead of only moving your eyes. This will take a conscious effort but you will soon get used to the movement, which will make the transition easier. If after two or three weeks you're still not happy with the fit of the frames on your face, or are still struggling with headaches, dizziness or watery eyes, then you should consult your optician or optometrist. They will be able to double check the fitting of your frames and ensure your prescription is correct, as there may be an issue causing your discomfort.

It's important that your glasses fit you correctly because poor fitting glasses may affect the quality of your vision. For example, if you're near-sighted and your glasses are further away from your eyes than were intended, you may feel that your lenses are weaker than they should be.

Or, if you're far-sighted, you may feel that your glasses are too strong. Either way, it's important that you go back to visit your optician or optometrist to have your frames adjusted as soon as you can.

Yes, you can visit any Specsavers store for assistance with your glasses

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