Digital Accessibility Statement

At Specsavers, we acknowledge the importance of digital accessibility and are dedicated to making our website more inclusive and user‑friendly. We are in the process of conducting a digital transformation that aims to address areas of non‑compliance.

Accessibility Features

We have implemented some accessibility features to assist users in navigating the site. These features include:

• keyboard navigation: our website can be accessed and navigated using only a keyboard.

• alternative text: we strive to provide alternative text descriptions for images, enabling users with visual impairments to understand the content.

• contrast: we aim to maintain a sufficient level of colour contrast between the text and background to enhance readability.

• text resizing: users can adjust the text size using the browser's built‑in zoom feature.

Ongoing Efforts

We actively work towards improving the accessibility features of our websites to comply with the Web Content Accessibility Guidelines (WCAG) Level A & AA. These efforts include, but are not limited to:

• conducting accessibility audits to identify and resolve issues.

• implementing design and development practices that prioritise accessibility.

• providing training to our staff on digital accessibility best practices.

• collaborating with accessibility experts to ensure compliance with WCAG Level A & AA.

• seeking feedback from users with disabilities to inform our accessibility improvements.

Contact Us

We value your feedback and are committed to addressing any accessibility concerns. If you encounter any accessibility barriers while using our website or have any suggestions for improvement, please contact Specsavers Canada Inc.

Inc number: 12755343

Place of registration: British Columbia

E: customerservice@specsavers.ca

P: 604 259 9711

Please note that our team will make every effort to respond to your inquiry in a timely manner.

Last Updated: November 2024